Our customer service helpline staff  are waiting to take your call should you need to discuss your central heating/plumbing or incur a breakdown.

Customer Service Department

0870 444 3748

8.30am till 5.00pm

Monday to Friday

Before booking an appointment, please ensure that your room thermostat, radiator valves and timelock are turned on and the pressure is on 1 bar, otherwise our call out charge will apply.


  • Free Annual Service
  • Safeguards you against high repair costs
  • Contract renewable annually
  • 24 hours response call
  • 95% breakdowns repaired first time
  • Call outs and labour charges included

The Logical Heating & Plumbing Boiler System breakdown plan will cover your existing system.

For all new customers a full service must be carried out before we can begin to cover your heating system, this one off payment will cost £75.00 + VAT.  This is to ensure that your heating system is suitable for the 3 star cover.

Once we have carried out your first service and your heating system has been approved we can then take your heating system into our hands and ensure that all your boiler and central heating needs are met.

This also means once you are covered with us, you can call at any time should you have any problems with your boiler and we can guarantee an engineer will be with you within 24 hours!


What am I covered for?

  • Boiler and Controls
  • All boiler components as supplied by the boiler manufacturer and fitted within the boiler casing
  •  Water circulating pump, cylinder stat, time controls, room stats, ball valves, motorised valves and radiator valves.
  •  Callout and labour charges
  • Includes annual service charge.

Terms & Conditions
This policy does not cover any pipework (gas or water)  Any water storage cylinders of any kind.  Any damage (contents or building) caused by faulty components.  Cast iron heat exchangers.  Radiators.  Powerflushing systems or scale of any type.  The maximum sum is insured including parts, labour and VAT is £700 in any one year of cover.
Full terms and conditions upon request.

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